Customer Care

Always there for you… More than just a phrase, it’s how we’ve been doing business for more than 81 years.

“Always There for You” is how we have viewed the commitment to our customers for nearly 80 years. We invite new customers to download our customer application to begin the process of establishing a new account. Information about our latest payment plans and other services can be obtained by clicking on the desired link located on the left side of your screen.  New customers will receive a free Gas Check of their propane system when their account is established. Please contact our Sales Department to get started.

Customer Service Representatives are available to assist you by telephone Monday-Friday from 7:30am-4:00pm and after hours from our North Conway, NH offices. Our Main Street showroom is open M-F 7:30 am-4:00 pm. Our Lincoln office is open M-F 8:00 am- 4:00 pm.

Contacting Us by Telephone (24 hrs. x 7 days a week):
Toll-Free: (800) 600-4728
Local: (603) 356-6386
Fax: (603) 356-7181

Contacting Us by Email:
• For billing and account inquiries, contact: [email protected]
• For sales inquiries, contact: [email protected]
• All other inquiries, contact: [email protected] 

Contacting Us by U.S. Mail:
White Mountain Oil & Propane, Inc.P.O. Box 690 2820 White Mountain Highway North Conway, NH 03860-0690

Please do not use email to report an emergency or request fuel deliveries or service.