White Mountain Oil & Propane

I just wanted to drop you a quick note. Jack was out today to install the WiFi thermostat and he was awesome! The install came out great but can’t say enough good things about him. He was very thorough and polite and also completed a leak test on the propane before he left. A. was getting ready to head out and Jack even went over and brushed the snow off the car for her! It was a great experience! Please pass along our thanks again.

George, Bartlett

Dear Jeff, I want to thank you for sharing my concerns over yet another potential delay in getting our new water heater installed.  The result was that Dan and Matt volunteered to come down on Saturday, and did an excellent job of installing the new tank.  I am deeply grateful for their willingness to give up a Saturday to get us up and running.  They were a pleasure to have around, were  super efficient, and sent a strong positive message of caring for the customer.

The way this all unfolded from my call to you through the successful install makes me a forever fan of White Mountain and the company’s customer care! I was so pleased with the work that Dan and Matt did that I have written a note of thanks (attached below), that I hope you will share with them. In future service calls I will definitely ask for them to come take care of us again. With regards,

Bob, Center Harbor

Dear White Mountain Oil, We have been customers for many years and have always been happy with your service.  Whenever we have called, our requests were handled promptly and efficiently. We just had a gas insert installed in our fireplace. Diane from the Lincoln office was wonderful with the scheduling, particularly this year when things have been so disruptive. She is always friendly and helpful when we call.  Rich installed the propane line and was so conscientious- he made sure everything was perfect! He even gave us his phone number in case we had any questions after he left. It is a pleasure doing business with your company. We always recommend White Mountain Oil to people and will continue to do so.

Nick and Donna

My sincere gratitude to your employees,  telephone answering personnel,  especially service call folks for efficient and personal contact.  The service technicians dispatched have been great, personable, very consciences of virus protocol. Keeping themselves and us safe. They persisted to identify and correct issues with our systems.  They are the best!  Please extend our appreciation to all who have helped for this and many previous years. Sincerely,

Jeff and Joanne, Hales Location